Returns & Exchanges
At daals, we want you to love your home as much as we do, which is why we offer a 30-day return window for items in their original packaging. Whether you have changed your mind or found a defect, our team is dedicated to making the return process as seamless as possible.
Initiate Your Request
Log in to your account or visit our online returns portal to submit your order number and reason for return within 30 days of delivery.
Prepare the Item
Ensure the furniture or home accessory is disassembled and securely packed in its original box to prevent damage during transit.
Schedule a Collection
For larger furniture pieces, we will coordinate with our specialized couriers to arrange a convenient collection time from your doorstep.
Receive Your Refund
Once our warehouse team has inspected the returned goods, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing